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Gauamruttam | Pure Farm Fresh Dairy & Panchgavya Product
support@gauamruttam.com

Last updated: 14 February 2026

Thank you for shopping with Gauamruttam. We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully.


1. Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed or shipped on Sundays or public holidays.

  • During festivals, sales, or peak seasons, processing time may slightly increase.

Once your order is dispatched, you will receive a shipping confirmation email with tracking details.


2. Shipping Charges

  • Shipping charges are calculated at checkout based on order weight, location, and applicable courier rates.

  • We may offer free shipping on selected products or minimum order values (if applicable).

Shipping fees (if any) are non-refundable unless the return is due to our error.


3. Delivery Timeline

Estimated delivery time:

  • Within India: 3–7 business days

  • Remote or rural areas may take additional time

Delivery timelines are estimates and may vary due to:

  • Courier partner delays

  • Weather conditions

  • Public holidays

  • Unexpected logistical issues

Gauamruttam is not responsible for delays caused by third-party shipping providers.


4. Order Tracking

Once your order is shipped, tracking details will be shared via email or SMS (if provided).

If you do not receive tracking information within 3 business days, please contact us at:

📧 support@gauamruttam.com


5. Incorrect Address

Please ensure your shipping address is correct at checkout.

  • Gauamruttam is not responsible for orders shipped to incorrect addresses provided by customers.

  • If an order is returned due to incorrect address, re-shipping charges may apply.


6. Damaged Packages

If you receive a damaged package:

  • Do not accept the package if visibly damaged.

  • Take clear photos and contact us within 48 hours of delivery.

Email: support@gauamruttam.com
Include your Order ID and photos.


7. International Shipping (If Applicable)

Currently, we ship within India only.
(You may update this section if you start international shipping in future.)


8. Delayed or Lost Shipments

If your order appears delayed or lost:

  • Contact us with your Order ID

  • We will coordinate with the courier partner

We will assist in resolving the issue as quickly as possible.


9. Changes to Shipping Policy

Gauamruttam reserves the right to update this Shipping Policy at any time. Changes will be reflected on this page with a revised date.


10. Contact Information

For shipping-related inquiries:

Business Name: Gauamruttam
Website: https://gauamruttam.com
Email: support@gauamruttam.com

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